Refund Policy
We strive to ensure customer satisfaction with every purchase. This policy outlines the conditions under which refunds may be granted.
Conditions required to qualify for a refund.
Perfumes, custom jewelry, gift cards, final sale...
Eligibility Requirements
Refund requests must be submitted within 14 days of delivery. The item must also meet all of the following:
Excluded Items
What we offer when something goes wrong.
How and when your refund is issued.
Damaged, Defective, or Incorrect Items
Contact us within 72 hours of delivery and include your order number, a description of the issue, and clear photos of the product and packaging. Once verified, we may offer:
How Refunds Are Processed
Once the returned item has been received and approved, the refund is issued to the original payment method.
When original shipping is refunded.
Returns without authorization and disputes.
Shipping Charges
Original shipping charges are non-refundable unless one of the following applies:
Unauthorized Returns & Chargebacks
Unauthorized returns: Items returned without prior authorization or that do not meet our return requirements may be rejected and sent back to the customer.
